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ParentSquare

ParentSquare: Comsewogue's New Communication Platform

A person holds a smartphone displaying the ParentSquare app, featuring a logo with colorful circles.

Our district uses ParentSquare for school communication, which includes our voice calls, emails, SMS messages and app notifications. ParentSquare is a safe, secure, and modern approach to communication and collaboration between school and home.

ParentSquare automatically syncs with SchoolTool to generate an account for each parent, using their preferred email address and their cell phone number. We highly encourage parents to register and access their accounts so they can download the mobile app and update their preferences on how and when they receive notifications from Comsewogue School District.

 

ParentSquare logo

What is ParentSquare?

ParentSquare is a unified communication platform that offers a whole host of tools which allows district, school administrators and teachers to more effectively communicate and engage with families and students.

ParentSquare’s main features include:

  • Mass notifications and urgent alerts with two-way communication
  • Mobile application for administrators and parents (iOS and Android)
  • Automated attendance notifications
  • Teacher / parent communication
  • Direct Messaging with two-way translation
  • Parent-Teacher Conference signups
  • Calendar and RSVP
  • Volunteering and classroom supply sign-ups
  • And so much more!

As a registered parent, you can:

  • Receive messages from the school and district via phone, email, text, or app notification
  • Choose to receive information as it comes or all at once with a daily digest at 6pm
  • Communicate in your preferred language
  • Direct message teachers, staff, and other parents*
  • Participate in group messages from schools and teachers*
  • Sign up for parent-teacher conferences*
  • Sign up to volunteer, sign up to donate school supplies, and more all from your desktop or mobile device*

*Not yet available available in Comsewogue. Additional features will be coming this fall!

Frequently Asked Questions

  • On the app, enter your email or cell phone number. The email and/or cell phone number should match what is in SchoolTool. On the web, click ‘Sign In’, then under ‘Register’ section, put your email or phone number and click '“Go”.

    If your email or cell phone number is not recognized by ParentSquare, please contact your child’s building and ask for your contact information to be updated.

  • ParentSquare allows users to customize their notifications based on notification type and select their preferred delivery method for each school. The “Instant” setting will send all post notifications in real-time. The “Digest” setting sends direct messages, alerts, and time-sensitive posts instantly, but sends all non-time sensitive posts at the end of the day, reducing the number of notifications you receive daily. Learn more about managing notifications.

  • Parents can update their language preference for their account. Once they have done this, ParentSquare will automatically translate any communication to them in their selected language. This translation will also occur when the parent sends a message to a staff member. Learn more about ParentSquare translations and how to set the language preference.

  • Yes. All parents have a ParentSquare account. ParentSquare is the primary tool for district and school communication. Individuals who do not activate their account in ParentSquare will still receive an email digest at the end of each day that communication is sent out to them. In the event of emergencies, phone calls will be sent as well. Registering on the web or in the app gives you access to the full ParentSquare experience and is highly recommended for all parents.

  • Direct messaging for parents and teachers is not currently available. Stay tuned throughout the 2025-2026 school year as we launch additional features in ParentSquare to help improve communication between all stakeholders!

  • Click “Unsubscribe”  link on your email from ParentSquare or reply STOP to the SMS (text message) from ParentSquare to stop notifications to your email or phone. If the email or phone number is not recognized by ParentSquare, please contact your child’s school and ask for your contact information to be updated.

    Our data in ParentSquare syncs automatically from SchoolTool nightly, so your contact information will be removed from the system in a timely manner if you withdraw from Comsewogue School District.

  • If you are a parent of a child in Comsewogue School District and are also a staff member in another school district that uses ParentSquare, you will see two different accounts in the ParentSquare app. 

    Prevoiusly, you were able to merge these accounts together. Effective in July 2025, this feature was removed in order to maintain separate content between parent and staff accounts. Once you log into each account in the ParentSquare, you can seamlessly switch between them as needed.

    1. Activate Your Account: Click the link in your activation email/text, or sign up on the ParentSquare website or via the ParentSquare app.
       
    2. Download the ParentSquare App: It’s easy to stay in the loop with the ParentSquare app. Download it now. iOS | Android
       
    3. Set Preferences: Click your name in the top right to set your notification and language preferences.
       
    4. Get Photos & Files: Click ‘Photos & Files’ in sidebar to access pictures, forms, and documents that have been shared with you. The comntent found here is what was previously found in our virtual backpacks on our old websites.
       
    5. Appreciate Posts: Click ‘Appreciate’ in your email/app or website to thank a teacher or staff member for a post.
       
    6. Participate: Click ‘Sign Ups & RSVPs’ in the sidebar to see available opportunities. Click bell on top to check your commitments.*
       
    7. Find People: Click ‘Directory’ in the sidebar to find contact information for school staff.
       
    8. Get in Touch: Click ‘Messages’ in the sidebar to privately get in touch with staff and teachers.*

    *Not yet available available in Comsewogue. Additional features will be coming this fall!