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ParentSquare

The official logo for ParentSquare featuring a colorful icon and black text.

ParentSquare is Comsewogue's Official Communication Platform

Comsewogue School District uses ParentSquare for school communication, which includes voice calls, emails, SMS (text) messages and app notifications. ParentSquare is a safe, secure, and modern communication system with collaboration between parents, teachers, administration and staff.

ParentSquare automatically syncs nightly with SchoolTool to generate an account for each parent, using their preferred email address and their cell phone number. We highly encourage parents to register and access their accounts so they can download the mobile app and update their preferences on how and when they receive notifications from Comsewogue School District. Registering also gives parents access to ParentSquare full set of features, inculding digital payments, direct messaging, two-way translation and more.

Features Available Now

ParentSquare offers various features from mass communication, to digital payments, to two-way translation and more, all designed to keep families and schools connected with ease. Click on a feature to learn more.

Mass Notifications

ParentSquare allows you to receive notifications via text, email and/or app notification. It’s up to you which channels you choose to receive your notifications! Smart Alerts may also be delivered via voice call.

Customize Notifications

Parents can choose how and when they receive notifications for posts. You can receive them instantly, or in a daily digest at 6:00 PM.  Notifications for direct messages are separate, and can be customized in your notification preferences. Notifications sent via “Smart Alert” will always be delivered instantly.

Attendance Alerts

Attendance alerts are sent via email and SMS daily, Monday to Friday, based on the attendance data recorded in SchoolTool for that day. Elementary parents will receive alerts at 1:00 PM, and secondary parents will receive alerts at 7:00 PM.

Direct Messaging

Parents can message their child’s teacher safely and seculy directly in ParentSquare. Using direct messages lets you maintain open communication with your child’s teacher about their progress or general questions and concerns that you may have. Two-way translation works seamlessly within direct messages.

Language Preferences

Using your preferred language set in SchoolTool, parents can communicate with their child’s teacher with ease. Automatic twio-way translation lets you write in your preferred language, and the message will automatically be translated to English for the recipient. If your child’s teacher send a message in English, you will stilll receive it in your preferred language.

Posts are also translated on your ParentSquare feed.

Digital Payments

No more switching between apps and platforms – ParentSquare Pay allows secure payments in the same platform where you receive all district communication. Purchase items like Chromebook Insurance, AP Exams and more.

Lunch balances will continue to be paid for using MySchoolBucks.

Frequently Asked Questions

  • When registering for ParentSquare, you must use the email address or cell phone number on file in SchoolTool.

    On the ParentSquare app, enter your email address or cell phone number. On the web, click ‘Sign In’, then under ‘Register’ section, put your email or phone number and click '“Go.”

    If your email or cell phone number is not recognized by ParentSquare, please contact your child’s building and ask for your contact information to be updated.

  • ParentSquare allows users to customize their notifications based on notification type and select their preferred delivery method for each school. The “Instant” setting will send all post notifications in real-time. The “Digest” setting sends direct messages, alerts, and time-sensitive posts instantly, but sends all non-time sensitive posts at the end of the day, reducing the number of notifications you receive daily. Learn more about managing notifications.

  • Parents can update their language preference for their account. Once they have done this, ParentSquare will automatically translate any communication to them in their selected language. This translation will also occur when the parent sends a message to a staff member. Learn more about ParentSquare translations and how to set the language preference.

  • Yes. All parents have a ParentSquare account. ParentSquare is the primary tool for district and school communication. Individuals who do not activate their account in ParentSquare will still receive an email digest at the end of each day that communication is sent out to them. In the event of emergencies, phone calls will be sent as well. Registering on the web or in the app gives you access to the full ParentSquare experience and is highly recommended for all parents.

  • Yes. Simply navigate to the “Messages” tab in ParentSquare and search for your child’s teacher that you want to send a message to.

  • Our data in ParentSquare syncs automatically from SchoolTool nightly, so your contact information will be removed from the system in a timely manner if you withdraw from Comsewogue School District.

    If you already withdrew and are still receiving mesages, click the “Unsubscribe” link on your email from ParentSquare or reply STOP to the SMS (text message) from ParentSquare to stop notifications to your email or phone. If the email or phone number is not recognized by ParentSquare, please contact your child’s school and ask for your contact information to be updated.

  • If you are a parent of a child in Comsewogue School District and are also a staff member in another school district that uses ParentSquare, you will see two different accounts in the ParentSquare app. Once you log into each account in the ParentSquare app, you can seamlessly switch between them as needed.

    1. Activate Your Account: Click the link in your activation email/text, or sign up on the ParentSquare website or via the ParentSquare app.
       
    2. Download the ParentSquare App: It’s easy to stay in the loop with the ParentSquare app. Download it now. iOS | Android
       
    3. Set Preferences: Click your name in the top right to set your notification and language preferences.
       
    4. Get Photos & Files: Click “Photos & Files” in the sidebar to access pictures, forms, and documents that have been shared with you. The comntent found here is what was previously found in our virtual backpacks on our old websites.
       
    5. Appreciate Posts: Click “Appreciate” in your email/app or website to thank a teacher or staff member for a post.
       
    6. Find People: Click “Directory” in the sidebar to find contact information for school staff.
       
    7. Get in Touch: Click “Messages” in the sidebar to privately get in touch with your child’s teacher(s).

  • ParentSquare Pay accepts credit cards and debit cards, as well as Apple Pay (iOS devices) and Google Pay (Android devices).

  • Yes. Select communication, including weekly calls from the Superintendent of Schools, will be sent to those who sign up for our Community Group. Visit this page for more information.